Welcome to the Privacy Policy of Asent ("we," "us," "our," or "Asent"). We are committed to protecting your privacy.

Asent provides a outreach platform at asent.app and app.asent.app. This policy explains how we collect, use, and share your data.

By using our services, you agree to this Privacy Policy.

1. Information We Collect

A. Account and Profile Information

We collect:

• Google OAuth information (name, email, profile photo)

• LinkedIn authentication cookies

• Payment and billing information (via DodoPayments)

• Account preferences and settings

B. Message and Communication Data

We collect:

• Messages created or sent

• Conversation history

• Templates and drafts

• AI prompts and outputs

• Message metadata (timestamps, delivery status, recipients)

C. Usage Data

We collect:

• Platform interaction data

• Feature usage metrics

• Session recordings (via PostHog)

• Time-on-page analytics

• User events and actions

• Performance metrics

D. Technical Information

We collect:

• IP address and browser info

• Device specifications

• System logs and errors

• Performance data

• Chrome extension data

• Network information

E. Integration Data

We collect:

• Trigger.dev synchronization data

• LinkedIn OAuth tokens

• LinkedIn connectivity data

• Third-party integration data

• Integration preferences

2. How We Use Your Information

A. Providing Our Services

We use your data to:

• Authenticate users

• Enable LinkedIn connectivity

• Enable messaging features

• Operate Chrome extension

• Process payments

• Power AI features

• Maintain platform stability

B. Platform Development

We use data to:

• Analyze usage patterns

• Fix bugs and issues

• Build new features

• Test enhancements

• Improve user flows

• Improve AI systems

C. Analytics and Business Operations

We use data for:

• Performance monitoring

• Internal reporting

• Statistical analysis

• User behavior insights

• Retention tracking

• Infrastructure optimization

D. Communications

We use your data to:

• Send service notifications

• Send billing updates

• Respond to inquiries

• Send marketing (with consent)

• Provide onboarding

• Gather feedback

3. How We Share Your Information

A. Subprocessors and Service Providers

We work with:

B. Legal and Business Transfers

We may share data for:

• Legal compliance

• Protection of rights

• Mergers or acquisitions

• Your consent

C. Aggregated Data

We may share:

• Usage statistics

• Performance metrics

• Behavioral analytics

All in anonymized form.

4. Data Retention and Deletion

A. Retention Periods

B. Your Deletion Rights

You may:

• Delete your account

• Delete specific content

• Export data

• Exercise legal rights

Backup copies may persist for up to 30 days.

5. Security Measures

A. Technical Safeguards

We use:

• TLS/SSL encryption

• Encryption at rest

• Access controls

• Secure authentication

• Continuous monitoring

• Regular testing

B. Organizational Controls

We maintain:

• Security policies

• Staff training

• Vendor audits

• Incident response plans

• Backup systems

No system is 100% secure.

6. Your Rights and Choices

A. Access and Portability

You may:

• View data in settings

• Request exports

• Contact privacy team

B. Correction and Update

You may:

• Update info yourself

• Request corrections

• Update LinkedIn data at source

C. Deletion and Restriction

You may:

• Delete content

• Delete account

• Restrict processing

• Object to processing

D. Marketing Communications

You may:

• Unsubscribe from marketing

• Still receive service emails

E. Exercising Your Rights

Contact: privacy@asent.app

We respond within 30 days.

7. Children's Privacy

Our services are not for users under 16.

If a child provides data, contact: privacy@asent.app

8. Your Legal Rights

A. EEA & UK

You have the right to:

• Access

• Correction

• Deletion

• Objection

• Portability

• Withdraw consent

B. California Residents

You have the right to:

• Know what is collected

• Request deletion

• Opt out of sale

Contact: privacy@asent.app

9. Contact Information

For questions:

• Email: privacy@asent.app

Updates

Asent may update this policy at any time.

Changes will be posted here with a new date.

Asent is not affiliated with LinkedIn.

By using Asent, you agree to this Privacy Policy.